Top critical review
Not everything I had hoped for.
September 6, 2017
Unfortunately I have had to return my unit. I was so excited to get it and start my action video, but had trouble right out of the box. Tricky enough to get the camera out of the case and no where in the instructions help me with opening that up. My major number one problem was the camera got so hot when I put it on charge that I thought maybe something would blow, the terminals were literally too hot to touch with my fingers. I was very worried. I thought maybe if I went ahead and just bought a charging unit that it would put my worries behind me. But as I went deeper into the menu and fairly lack of understandable instructions, I wondered if I wanted to really struggle learning how to do this. As I went through all the accessories that I probably would never use although very handy for those of you who do need all those things to attach everywhere, there was no head strap. All I wanted from an action cam was to press rec and put it on my head and away I go. Just too many little things sealed this guys return. The temperature of the unit really did put a scare into me. I am hoping that it was just that unit because not a lot of complaints about that happening to other people. I will move on to something else I guess, but was so looking forward to this one.
Edit update: After communicating with customer service a few times, they were very helpful to resolve my issues and offered to send me a couple of new batteries. They also sent me pdf with slightly better English instructions. In the end I had already returned the product so sending me new batteries would be redundant. I will say that if I had to rate customer service I would give them a 5 star for effort. My 2 star rating of the camera and accessories is primarily for my reasons previously stated. I did not rate the quality of the video or pictures mostly because I did not get to that stage. Customer service told me it is usual that the camera will heat up during use and that it has a safety mechanism in case it over heated. I am sure they did not really understand how hot my one got and wished that they would inspected it once they receive it. Thank you ODVRM.