Top positive review
Excellent Product and a Note on Amazon Service
March 7, 2017
I am a professional video producer and an amateur musician. I bought this unit to fulfill requirements in both areas. The versatility of the H4N Pro is really something; the variety of inputs, choice of recording formats, ease of use and quality components makes this a very worthwhile purchase.
I am using it for double system sound recording on video shoots as well as recording some home jam tracks by myself or with friends. One review called this the Swiss Army Knife of recorders and I would agree. The only glitch initially was a battery level meter that was not functioning on the first unit I received, which brings me to my comment on Amazon service.
When exploring the first H4N Pro I received, I seemed to be running through the batteries much quicker than the manual indicated. The icon would say low battery or battery exhausted way short of the recommended time. I took the batteries out and tested them and they were almost full. Changed batteries- same thing. I contacted Zoom and after suggesting some tests, they agreed that there was a problem and that I should return the unit. I immediately contacted Amazon for a return with explanation and offered to supply the correspondence with Zoom if needed as proof. They replied that that was not necessary and please return the unit (postage paid) with our apologies. It was evident from the shipping date that they sent out the replacement unit before getting the first one back. The second unit works great and I'm happily digging in and experimenting with the recorder. I've had a couple of other orders that I had to return for various reasons and the service has always been flawless.
So, in short, I have an excellent product from a supplier that I would happily deal with for just about any purchase.